Refund policy
Returns & Refunds Policy
Standard Returns
- 30-day return window from delivery date
- Custom orders excluded from all returns
Refund Processing
Quality Issues (e.g., damaged/defective items):
✓ Free return shipping label provided
✓ Full refund processed within 24 hours of proof validation
(Photo/video evidence required)
Non-Quality Returns (e.g., size change/undamaged items):
✓ Customer pays return shipping costs
✓ Refunds processed in 5-7 business days after inspection